Help and support
Taverns Support
Get account help, report a safety concern, or review the policies that apply to Taverns. You do not need to sign in to use the contact options on this page.
Choose a path
Find help or reach the right team
Help Center
Read setup, account, voice, safety, billing, and creator guides.
Email support
Contact support@tav.gg if you cannot open a ticket inside Taverns.
Report abuse or unlawful content
Contact report@tav.gg when the in-app report flow is unavailable.
Appeal a moderation decision
Learn how to request another review of an enforcement action.
The fastest path
Include the relevant account and content context
Inside Taverns, open Settings, then Help and feedback. It stays in the app, and we reply right there. For a message, profile, post, Tavern, or Wonder, use its Report action so the relevant context reaches the moderation queue.
You can also review the Community Guidelines, Privacy Policy, and Terms of Service.
Who runs Taverns
Company and contact details
MEKASMITH Co., Ltd.
Aoyama Palacio Tower, Level 11
3-6-7 Kita-Aoyama, Minato-ku
Tokyo 107-0061, Japan
Phone: +81-3-5778-7060
Support: support@tav.gg
Safety and abuse reports: report@tav.gg