Help and support

Taverns Help Center

Guides for setting up your account, keeping it safe, and getting the most out of Taverns.

Browse guides

Pick the topic that matches your question

  • Getting started with Taverns

    Learn how to create a Taverns account, change your Aether Name, join a Tavern, use halls, threads, and forums, and bring supported setup from Discord.

  • Accounts, sign-in, and security

    Manage your Taverns Aether Name, email, password, two-factor authentication, recovery codes, active sessions, account deletion, and data export.

  • Voice, video, and screen share

    Troubleshoot Taverns voice, video, and screen sharing: join voice halls, set mute or push to talk, choose browser devices, and fix call problems.

  • Billing, Prisma, and purchases

    Get Taverns billing help, understand ordinary Prisma balances and supported Wonder purchases, and learn how refunds and creator earnings differ.

  • How to report, block, and manage privacy on Taverns

    Learn how to report messages, posts, or accounts on Taverns, block someone, save a report reference ID, and manage privacy and sensitive-content controls.

  • Manage a Tavern, creator tools, and bots

    Learn how to create and manage a Tavern with halls, roles, permissions, invites, themes, emoji, stickers, and bots, plus where Wonders Studio fits.

Still need a hand?

Contact Taverns Support

Open a ticket from Settings, then Help and Support inside Taverns. If you cannot access the app, email support@tav.gg from the address on your account.

Review every support option.