Taverns Trust and Safety
Moderation Appeals
If you believe Taverns restricted your account or content by mistake, you can ask us to review the decision. Appeals are reviewed separately from the original report when practical.
Published by MEKASMITH Co., Ltd. for Taverns. Last updated
Submit an appeal
If your account is suspended, tap Appeal this suspension on the suspension screen in any Taverns app, or use the appeal form. The link in your suspension email opens it, and if you cannot sign in, the form can email you a new link. A person on our team reads every appeal, and we email you what we decide.
For any other moderation decision, reply to the moderation or support notice you received, or email support@tav.gg with the subject "Moderation appeal". Include:
- the email address or username on the affected account;
- the notice, case, report, content, or reference ID;
- the approximate date of the action;
- a concise explanation and any context we should reconsider.
What happens next
We may uphold, modify, or reverse the action. Repeated submissions do not speed up review, and abusive or fraudulent appeals may be closed. Some details cannot be shared when doing so would expose another person's private information or undermine safety controls.
Other requests
To report new harmful content, use the in-app Report action or email report@tav.gg. Privacy and account-data requests should be sent to support@tav.gg. For immediate danger, contact local emergency services.
The Community Guidelines set out the rules, and the Safety Center covers blocking, privacy, and urgent help.